At realtiel, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of information to provide you with a smooth shopping experience:

  • Personal Information: such as your name, email address, shipping address, billing address, and phone number.
  • Payment Information: processed securely through trusted third-party payment providers. We do not store or have access to your full payment details.
  • Order Details: including your custom jersey design, sizes, and preferences.
  • Technical Information: like your IP address, browser type, and browsing behavior, used to improve site performance and security.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate order updates and shipping information
  • Respond to customer service requests
  • Improve our products, services, and website experience
  • Send promotional emails (only if you have opted in)

3. Protecting Your Information

We use secure encryption and industry-standard safeguards to protect your data from unauthorized access, misuse, or disclosure. All transactions are processed through secure payment gateways.

4. Sharing of Information

We value your privacy — we never sell or rent your personal information.
Your data may be shared only with:

  • Shipping carriers to deliver your orders
  • Payment processors to complete transactions
  • Service providers who help operate our website and services (under confidentiality agreements)

5. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies through your browser settings if you prefer.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent for marketing communications
  • Request details on how your data is used

To make any privacy-related requests, please contact us at henrydatech@outlook.com.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will always be posted on this page with a revised date.

Thank you for trusting realtiel.
Your privacy and security are always our top priority.