Terms & Conditions
Welcome to realtiel!
By accessing or making a purchase from our website, you agree to the following Terms & Conditions. Please read them carefully before placing your order.
1. General
This website is operated by realtiel. Throughout the site, the terms “we,” “us,” and “our” refer to realtiel. By visiting our site and/or purchasing from us, you agree to be bound by these Terms & Conditions, including additional policies referenced here or available by hyperlink.
2. Products and Services
We specialize in custom-made jerseys. Each item is created according to the customer’s design, name, number, and specifications.
- Product images are for illustrative purposes only; final colors and details may vary slightly.
- We reserve the right to refuse any order if fraudulent or incorrect information is provided.
3. Custom Orders
Because all jerseys are made-to-order, please review all design details, sizes, and spellings carefully before submitting your order. Once production begins, changes or cancellations cannot be made.
4. Pricing and Payment
All prices are listed in [currency] and include applicable taxes unless stated otherwise.
Payments are processed securely through our authorized payment gateways. We are not responsible for transaction delays caused by your payment provider.
5. Shipping & Delivery
- Processing time for custom orders: 2–4 business days
- Estimated delivery time: 7–14 business days (depending on location)
Shipping delays due to customs, weather, or courier issues are beyond our control. For full details, please see our Shipping Policy.
6. Returns & Refunds
Since all jerseys are custom-made, returns and exchanges are only accepted for defective, damaged, or incorrect items. Please report any issue within 7 days of delivery. For full information, see our Return Policy.
7. Intellectual Property
All designs, logos, and content on this website are the property of realtiel or their respective owners and may not be reproduced without permission.
8. Limitation of Liability
realtiel shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
9. Privacy
Your privacy matters to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. The latest version will always be available on this page.
Thank you for choosing realtiel.
We appreciate your trust in us to create custom jerseys that fit your game and your style.